FAQ

Frequently Asked Questions

This page hopes to answer some of your many Frequently asked questions regarding Singularity and Second Life in general. It will also give some helpful tips in making Second Life a more pleasureable experience for you.

Singularity is running slow, what should I do?
There is a number of things to do if Singularity appears to be running slow for you. Here's a quick list:

1. Under Preferences -> Graphics: Check your Quality and Performance slider. If it is already all the way to the left, you are at the higher performance, but if it is more to the right then the system is putting graphics as a priority. If you are taking pictures, then you will need graphics high, otherwise try to keep performance as priority.

2. If your performance is already priority, then you can check your custom settings within the same tab. The more you have turned on within the custom area, the slower the system gets. It is also worth looking at the "Draw Distance" slider, as this is often set quite high. The further along the scale this is set, then the more area around where you are standing the system is trying to view. Slower systems should have this at a lower level.

3. On older machines it would be worth turning off particles. This can be done by clicking on "hide particles" under the view heading.

4. Try turning off "classic clouds" in your Advanced Sky Editor. Classic clouds can sometimes affect performance. To get to the Advanced Sky Editor Select World -> Environment Settings -> Environment Editor. Then press the Advanced Sky button in the Environment Editor window. In Advanced Sky Settings, choose the Clouds tab, then un-check the Classic Clouds checkbox.

5. If you are not using voice, turn it off! Under Preferences -> Voice Chat -> Untick Enable Voice Chat

6. Defrag your machine regularly.

7. Don't run too many programs at the same time as Singularity.

8. Busy sims or sims with many scripts running will be slower to load than empty sims. It's best to start SL on an empty sim to allow yourself time to load.

9. Many will recommend to clear cache, this should be a last resort. Clearing cache is done when you have a cache corruption. You can spot this by seeing jagged edges on items that should be smooth.